Faq
We're dedicated to providing exceptional customer service, which is why we make sure that all your questions are promptly resolved. Whether you have a question about a product, your order, or anything else, our knowledgeable support team is here to help.
Our products have a 2-year shelf life and their expiry date is clearly stated on our website and product descriptions for your convenience.
You will receive a confirmation email for your order which will include a tracking number for the shipment.
Explore various discounts and promotions available on our e-shop, including our subscribe and save program and bonus program. Stay up-to-date on the latest deals by subscribing to our newsletter for personalized email notifications
Whether you're interested in our organic or non-organic products, you can always count on top-quality and additive-free ingredients.
In the rare event that a product you receive is damaged or does not match the description, we will issue an immediate refund and kindly request that you return the item promptly.
Out-of-stock products are clearly indicated on our website, and you can sign up for our newsletter to receive personalized email notifications about product availability.
If you need to modify an order you just placed and it has not yet been shipped, you can easily do so by sending us an email or a message on our Facebook or Instagram page.
We offer a variety of secure payment options to suit your preferences, including PayPal, credit or debit card processed securely by Stripe, and Sofort.
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